DELIVERY INFORMATION & CHARGES

Please ensure someone is available to sign for your parcel.  Parcels will not be left without obtaining a signature.

You may receive an email or text from APC which will advise you of the delivery day and the tracking number. If you are not going to be in you, you will have options to rearrange your delivery date or have your parcel delivered to a neighbour. If you are not in, APC will leave a contact card for you to rearrange the delivery.

We dispatch Monday to Thursday. Same day dispatch on stocked items if ordered before 12 noon.

We use Royal Mail for orders up to 2 Kg in weight and APC for orders above 2 Kg in weight. This way we can keep the cost of delivery for one box of pouches or smaller items low!

We only deliver to UK addresses. See below. We cannot deliver parcels to the Channel Islands, BFPO, Scotland Offshore, Isle of Wight, Northern & Southern Ireland at the present time.


CHARGES

Delivery is FREE on orders over £75.00 ex-VAT (your parcel will be sent on the Standard service).

Delivery charges for orders under £75.00 ex-VAT or for additional services are:

Zone 1  (England and Wales mainland, except those postcodes detailed in London Zone, Zone 1 & 2 and 3 below)

 Weight up to 2 Kg Royal Mail
  Standard (2 - 3 working days)  £4.95 + VAT
 Weight over 2 kg APC
  Standard (2 - 3 working days)  £9.95 + VAT

London Zone   E,EC,N,NW,SE,SW,W,WC

 Weight up to 2 Kg Royal Mail
  Standard (2 - 3 working days)  £4.95 + VAT
 Weight over 2 kg APC
  Standard (2 - 3 working days)  £11.95 + VAT

Zone 1 & 2   AB 10-16, 21-25, 30-36, 39/ DD 1-11/ DG – All/ EH 1-55/ FK 1-16/ TD – All/ PH 1-14/ G 1-15, 20-23, 31-34, 40-46, 50-53, 57-84/ KA 1-26, 29-30/ KY 1-16, 99/ ML 1-12/ PA 1-19

 Weight up to 2 Kg Royal Mail
  Standard (2 - 3 working days)  £4.95 + VAT
 Weight over 2 kg APC
  Standard (2 -3 working days)  £13.95 + VAT

Zone 3   AB 37-38, 41-45, 51-56/ FK 17-21/ IV 1-37, 40, 52-54, 63/ KW 114/ PA 21-40/ PH 15-26, 30-41, 49-50

 Weight up to 2 Kg Royal Mail
  Standard (2 - 3 working days)  £4.95 + VAT
 Weight over 2 kg APC
  Standard (2 - 3 working days)  £18.95 + VAT

Sorry we cannot deliver to Scotland Offshore, Isle of Wight, Northern & Southern Ireland at the present time.
 To give you an idea of weights of pouches please see below Pouches weight guide (approx.)
Size Micron Weight of one box of 100 pouches inc. packaging
A/4 150 1.30 kg
A/3 150 2.52 kg
A/4 200 1.65 kg
A/3 200 3.26 kg
A/4 250 2.11 kg
A/3 250 4.00 kg